Elk M1XEP User Manual download pdf (Page 25)

ELK-M1XEP Installation Manual

Page 25

Forcing the DHCP/IP Address Settings to Known Values:

An M1XEP with bootware version 1.1.0 or later supports an easy method for forcing the M1XEP from a static IP

address to DHCP mode or vice versa. This is accomplished with the use of Jumper JP2 located beside the metal

housing of the RJ45 connector.

1. Power down the M1XEP. Place a shorting jumper across the two pins of JP2. Power the M1XEP back up.

2. After a few seconds, the green LED on the RJ45 connector will blink ve times. About 30 seconds later, the

green LED will blink and repeat in a “coded” fashion, indicating either DHCP or STATIC modes. If set for

DHCP mode there will be 1 quick blink. If set for STATIC mode there will be 2 quick blinks. When the M1XEP

is forced to STATIC mode its address will become 192.168.0.251.

3. If the blink indicates the wrong mode, power the unit down and back up to force it to the opposite setting.

4. When the green LED indicates that the M1XEP is at the desired setting, remove the shorting jumper from JP2

and allow the M1XEP to continue booting up. This may take another minute.

Central Station did not receive report Verify Telephone 1 corresponds with C.S.1, etc

Verify M1XEP Setup

IP Address and Port

Account Number

Line and Receiver

Verify Telephone Setup

Format = 6 (Ethernet M1XEP)

Correct areas are checked

Events that should be reported are checked

Fail to Communicate Follow troubleshooting steps for "Central Station did not receive

report" shown above

Ethernet Trouble Verify the M1XEP is connected to the M1 and enrolled.

Follow troubleshooting steps for "Central Station did not receive

report" shown above.

Problem Possible Solutions

M1XEP will not send emails Verify "From" address is valid

Verify Mail server URL/IP address and Port

If server requires logon, verify the username and password.

Support of username and password requires M1XEP rmware

version 1.2.0 or later.

Verify Primary and Secondary DNS servers are entered

correctly on the TCP/IP tab of the M1 XEP setup

Verify the Rule to send email is written correctly.

Verify that ElkRP is disconnected when the triggering event occurs.

Browser gives error message Update Java VM. The M1 Virtual Keypad requires Java version

"java.lang.UnsupportedClassVersionError: J2SE 1.5.0 or later.

EBoardApp(Unsupported major.minor

version 49.0)"

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Elk M1XEP User Manual Page 25